State warns residents of a series of fraudulent mailers being used for mortgage protection scams
Hawai‘i residents are being warned to look out for a series of fraudulent mailers that use Hawaiʻi Green Infrastructure Authority’s name to imply legitimacy in home warranty and mortgage protection scams.
These misleading letters reference “Hawaii Green Infrastructure AU,” “Hawaii Green Infrastructure Authority,” or other similar variations, and attempt to pressure homeowners into calling scam phone numbers related to fake “home warranty,” “mortgage protection” and other urgent property matters.
The letters attempt to alarm homeowners by referencing final notices, county clerk record dates, or supposed warranty expiration deadlines.
The mailers do not originate from the Hawaiʻi Green Infrastructure Authority, which has no relationship with the companies or phone numbers listed on these notices. The Authority does not issue home warranty products, nor does it request personal information through unsolicited mailers.
If residents receive a suspicious letter, they should not call the phone number listed in the letters nor provide any personal, financial, or mortgage information. Hawaiʻi Green Infrastructure Authority will only list its official office phone number, 808-587-3868 and its official email address, dbedt.greenbank@hawaii.gov, in any communication with its program participants.
Any communication that does not use these official channels should be treated as suspicious.
If you receive a suspicious letter claiming to be affiliated with Hawaiʻi Green Infrastructure Authority, you may verify the legitimacy of the letter by contacting the Authority at 808-587-3868 or dbedt.greenbank@hawaii.gov.
