Patient Care Coordinator / Optical Receptionist — Eyewear Kona

Eyewear Kona is seeking a friendly, dependable, and organized Patient Care Coordinator to join our team. This role combines patient service, front-desk responsibilities, and assistance with preliminary eye testing. We’re looking for someone who communicates clearly, pays attention to detail, and enjoys helping people.

Responsibilities

• Welcome patients and customers and provide attentive, professional service.
• Answer phones, schedule appointments, and manage appointment reminders.
• Check patients in and out and maintain accurate patient information.
• Verify vision insurance eligibility and benefits.
• Collect payments and explain charges clearly.
• Assist with preliminary eye testing after training.
• Coordinate with the doctor and optical team to keep appointments running smoothly.
• Maintain patient confidentiality and follow HIPAA requirements.
• Keep the reception and testing areas clean and organized.

Qualifications

• Strong customer service and communication skills.
• Dependable attendance and punctuality.
• Comfortable using computers and learning new software.
• Able to multitask while maintaining accuracy.
• Willing to learn and work as part of a team.
• Experience in reception, healthcare, insurance, or customer service is helpful. Optical experience is a plus, but we are willing to train the right candidate.

Location: 75-167 Hualalai Road, Kailua-Kona
Office hours: Monday–Friday, 9 a.m.–5 p.m.

To apply: Submit your résumé and a brief introduction through this listing.