East Hawai‘i News

Water boil notice issued for county water customers in Pāpaʻikou

Published October 31, 2026 • 3:03 PM HST Updated October 31, 2026 • 3:07 PM HST
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The Department of Water Supply is advising water customers served by the Kaʻieʻie Tank to boil all water if used for drinking and cooking purposes.

Water customers in the highlighted area are under a water boil notice.

Until additional water quality testing is completed, customers in the area above should not drink the water without boiling it first.

Bring all water used from the tap to a rolling boil for a minimum of one minute and let it cool before using. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dished and food preparation until further notice. Boiling destroys bacteria and other organisms in the water.

Alternatively, customers may add between 1-8 drops of new, unscented liquid bleach with a strength of 5-6% (like Clorox) to each gallon of water for disinfection. Fill a clean container with water, add the chlorine and let the water stand for at least 30 minutes before using. The water will have a slight chlorine odor.

The Department of Water Supply has stationed a potable water tanker and spigots for the community’s use at the intersection of Māmalahoa Highway and Mill Road across from Kimura General store.

For any questions, contact the Engineering Division at (808) 961-8070 or the Water Quality Assurance and Control Branch at (808) 961-8670. For after-hours calls or emergencies, call (808) 961-8790.

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Big Island Now Staff

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