East Hawai‘i News

Less than 1% of Hawaiian Electric customers throughout state remain without power

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Hawaiian Electric reported shortly before 6 p.m. Tuesday, March 24, in what it said was its final update following the back-to-back kona lows that most power restoration work is complete throughout the state.

Hawaiian Electric crews work to restore power to Big Island customers because of impacts from back-to-back kona lows. (Screenshot from Video: Courtesy of Hawaiʻi County Mayor Kimo Alameda social media)

Less than 1% of the utility’s about 474,240 customers statewide remain without power as the islands continue recovery efforts.

Crews had restored electricity to all but 1,420 customers as of about 4:30 p.m. Tuesday:

  • Hawaiʻi Island: About 1,200 customers were still without power, mainly in Puna and South Hilo.
  • Maui County: About 40 customers remained out as crews work on individual service lines.
  • Oʻahu: About 180 customers, mainly in Waialua, were without power.

Hawaiian Electric personnel were on the North Shore area of Oʻahu again Tuesday to help the remaining flood-impacted customers who are without power because of safety concerns.

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The utility contacted about 135 customers in the area, advising them not to turn on their main circuit breaker until they can get an electrician to confirm their system is safe to re-energize.

Outage numbers represent a snapshot in time because of dynamic weather conditions. They are subject to change as additional customers are restored and more outages occur, sometimes in the same area.

Customers can track outages on the Hawaiian Electric website and its mobile app, available for iPhones from the App Store and for Android devices from Google Play.

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Customers are asked to report outages and downed or low hanging power lines by using the Hawai‘i Island Trouble Line at 1-855-304-9191.

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