UPDATE: Water use restriction continues for residents from Āhualoa to Pōhākea in Hāmākua

Update at 4:48 p.m. Aug. 22, 2025: Water restriction measures continue to be necessary in several areas of Hāmākua, now because a suspected second water main break.

Customers affected include those in the following areas:

• Kahana Drive, east of Kalehua Road.
• Kalehua Road.
• Pa‘auilo Mauka Road, between Kalōpā Mauka Road and Pōhākea Road.
• All side roads and adjacent areas.

Affected customers are required to reduce their water use by at least 25%.

Crews are working to repair the break.

Hawai‘i County Department of Water Supply is hauling water to refill the Ka‘āpahu Tank and has stationed a potable water tanker at the intersection of Kalōpā Mauka Road and Keāhua Road for the public’s use.

Water also is available at the public spigot located at the bottom of Pōhākea Road in Pa‘auilo.

Original post at 12:12 p.m. Aug. 22, 2025: Hawai‘i County Department of Water Supply issued a water use restriction — effective immediately and until further notice — for residents in several locations from Āhualoa to Pōhākea in Hāmākua on the Big Island.

Customers affected include those in the following areas:

• Kahana Drive, east of Kalehua Road.
• Kalehua Road.
• Pa‘auilo Mauka Road, between Kalōpā Mauka Road and Pōhākea Road.
• All side roads and adjacent areas.

Affected customers are required to reduce their water use by at least 25%. The restriction is necessary because of a water main break in a remote area.

Crews located the break earlier today, sometime about 9:30 a.m., and estimated repairs would take 6 to 8 hours to complete.

Water Supply is hauling water to refill the water tanks. Customers are asked to restrict their use to allow the tanks to refill.

A potable water tanker was placed at the intersection of Kalōpā Mauka Road and Keāhua Road for the public’s use. Water is also available at the public spigot located at the bottom of Pōhākea Road in Pa‘auilo.

Customers are asked to conserve drinking water, use it wisely and not waste it.

“[Department of Water Supply] thanks affected customers for their understanding and kokua,” the department’s notice said.

Call 808-961-8050 during normal business hours or email dws@hawaiidws.org with any questions or for additional information.

Call 808-961-8790 for after-hours emergencies.