FEMA reminds residents that help continues after registration deadline

The Federal Emergency Management Agency (FEMA) is accepting late applications for individual assistance for damages from this year’s Kona Low flooding.

Impacted residents in Hawaiʻi County, Maui County and Honolulu City and County who missed the June 14 registration deadline may still be able to apply if they can show good cause for not applying on time. Examples may include:

• Serious illness or hospitalization
• Extended displacement or limited access to communications
• Other significant barriers that prevented timely registration

Late applications are considered case by case and are not guaranteed. FEMA will review each request in accordance with applicable policies and notify applicants of the decision.

To request consideration for a late application:

1. Call the FEMA Helpline at 800-621-3362
2. Explain why you were unable to apply before the deadline
3. Be prepared to provide any supporting information FEMA may request

FEMA continues to process applications submitted before the deadline. Those waiting for a decision should watch for any FEMA letters and notifications, respond to requests for information, prepare for possible inspections, and understand the right to appeal.

FEMA will send a letter or online notification explaining what assistance has been approved or what additional information is needed. Documents can be uploaded at DisasterAssistance.gov, submitted through the FEMA mobile app, mailed or faxed as directed, or provided at locations where FEMA staff are present.

If inspection is needed, FEMA inspectors will show official FEMA photo ID and will not ask for money or payment of any kind. If you miss a call or appointment, contact FEMA to reschedule.

For those who receive a decision letter and disagree with the outcome, there is a 60-day window from the date of the letter to submit a written appeal. The appeal should explain why the decision is incorrect and include any supporting documentation.

Work with a case manager if needed on best courses of action for appeal and next steps in your recovery. Impacted residents should continue working with their insurance companies and send FEMA any updated settlement or denial letters.

Applicants should keep their information current and make sure their phone number, mailing address, email, or insurance information is up-to-date.

Call the FEMA Helpline at 800-621-3362, visit DisasterAssistance.gov, or use the FEMA mobile app  to review your case or make updates. If you use a relay service, such as video relay or captioned telephone, please provide FEMA with the number for that service when you call.

The U.S. Small Business Administration offers low-interest disaster loans to homeowners, renters, businesses, and nonprofits for repairs and replacement of disaster-damaged property. Applications can be found on the Small Business Administration website.

For more information, call the U.S. Small Business Administration Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.govFor people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

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