Hawai'i State News

The state warns of scamming salespeople claiming to sell green infrastructure

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The state of Hawai‘i warns the public about imposter salespeople claiming to work Hawai‘i Green Infrastructure Authority and the Green Energy Money $aver, or GEM$, program.

Hawaiʻi Green Infrastructure Authority (HGIA) has received several reports of salespeople who claim to work for them and GEM$ using aggressive sales tactics. However, HGIA employees do not sell solar systems, nor do they educate the public about its financing programs through cold-calling, door-to-door sales, door knocking, or anything similar.

The state Department of Commerce and Consumer Affairs Office of Consumer Protection warns salespeople that misleading consumers by stating or implying an affiliation with HGIA or GEM$ violates consumer protection laws.

Violators may be found liable for significant damages and penalties by a court of law.

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Consumers are encouraged to file a complaint against salespeople who claim to be affiliated with HGIA or GEM$ with the Office of Consumer Protection online, or by calling 808-587-4272.

Helpful information for a report includes the salesperson’s name, company and any audio or video recordings of interactions with the salespeople.

State employees should always be able to present official photo identification cards upon request as proof of their employment. Door-to-door sales of goods and services in person are regulated by state and federal consumer protection laws.

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To report a salesperson who claims to work for HGIA or GEM$, or any aggressive sales tactics in a pitch about HGIA’s programs, contact the authority at 808-587-3868, or email dbedt.greenbank@hawaii.gov.

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