Update: Issues accessing 911 telephone services in Hawaiian Paradise Park resolved

Update: Big Island police reported at 2 p.m. in an email media release that Spectrum has successfully restored access to 911 telephone services in Hawaiian Paradise Park.

Original story: The Hawai‘i Police Department has received reports of Hawaiian Paradise Park residents experiencing issues accessing 911 services by telephone. At this time, the issue seems to be limited to AT&T customers.

According to Spectrum officials, a technician is on site and addressing the issue. It is unknown when services will be restored.

If residents are in need of assistance and unable to call 9-1-1 or the Police Department’s non-emergency line at 808-935-3311, they are advised to go to the nearest police station or medical facility. The Pāhoa police station is located at 15-2615 Keaʻau-Pāhoa Road.