East Hawaii News

Malfunction Leads to Mountain View Water Outage

August 3, 2022, 4:30 PM HST
* Updated August 3, 6:34 PM
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A system malfunction that caused a county water tank to run dry overnight Tuesday, Aug. 2, was the culprit behind a water outage in Mountain View.

A Department of Water Supply tank in Mountain View went empty, causing a disruption in water service to the area. The department made adjustments to the system to restore normal operating levels and meet affected customers’ daily water needs.

Although Mountain View Elementary did not lose water service, the situation led to the decision to dismiss students early Wednesday, Aug. 3.

The department is investigating the source of the malfunction, working to expedite repairs and identifying appropriate solutions to prevent future occurrences.

“DWS sincerely apologizes to the public for inconveniences this situation has caused,” a press release from the department said. “Mahalo for your understanding.”


The Hawaiʻi Police Department reported at 5:16 p.m. Wednesday that utility crews were working in the area of Kukui Camp Road and Highway 11 in Mountain View and would be for several hours. Police advised motorists to use caution, as equipment and personnel will be in the area.


Police reported by 6:30 p.m. Wednesday that the utility work in the area was complete.

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