DWS Offices to Reopen to Walk-In Services

May 20, 2021, 8:55 AM HST
Listen to this Article
1 minute
Loading Audio...

The Department of Water Supply (DWS) will reopen its offices to walk-in services starting June 1, 2021.

To help prevent the spread of COVID-19, protocols including mask-wearing, social distancing and hand disinfection will be required when visiting DWS’ offices. Customers and members of the public will be able to start new water service, obtain help with an existing water account, pay a water bill, or receive other in-person assistance.

No appointments will be necessary.

Anyone feeling ill or under a quarantine/isolation order should stay home and reschedule their visit to DWS in the interest of public safety. Visitors should limit their companions to essential attendees only.

DWS offices are currently open to the public Monday through Friday, excluding holidays.

Subscribe to our Newsletter

Stay in-the-know with daily or weekly
headlines delivered straight to your inbox.
Mahalo for Subscribing


This comments section is a public community forum for the purpose of free expression. Although Big Island Now encourages respectful communication only, some content may be considered offensive. Please view at your own discretion. View Comments