Food Assistance Soon Available to Those Affected by Eruption

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The Department of Human Services reports that short-term food assistance will soon be available for families affected by the East Hawai‘i Kīlauea volcanic eruption through the Disaster Supplemental Nutrition Assistance Program (D-SNAP). The State of Hawai‘i Department of Human Services (DHS) will accept applications in Hilo and Kailua-Kona beginning Wednesday, July 25, 2018.

“East Hawai‘i residents face daily disruptions to their lives from the lava flow, and D-SNAP is another option for our teams on the ground to get community members the help they need,” said Gov. David Ige. County, state and federal partners are continuing to work closely together to provide this important piece of relief.”

D-SNAP benefits are typically available within 72 hours of approval, providing quick relief for families in need. These benefits, issued via an electronic benefits transfer (EBT) card, can be used to purchase food at grocery stores and other retailers that accept SNAP. Households who qualify may receive one month of benefits, equivalent to the maximum amount of benefits normally issued to a SNAP household of their size.

To apply for D-SNAP, visit application sites located at:

  • South Hilo Processing Center, 1990 Kino‘ole Street, Suite 109
  • West Hawai‘i Civic Center, 74-5044 Ane Keohokalole Highway, Kailua-Kona

Individuals and families may apply for D-SNAP from July 25, 2018 through August 2, 2018. DHS offices are open weekdays 7:45 a.m. to 4:30 p.m. and closed on Saturday and Sundays. DHS will provide D-SNAP signs at facilities to help residents quickly find the entrance and get assistance.
Additional information about D-SNAP is available below. Residents may also get more information by calling (808) 981-2754.

More information about D-SNAP

To be eligible, DHS families impacted by the Kīlauea East Rift Zone event must have resided or worked in the following East Hawai‘i areas during the identified disaster period of May 3 – June 29:


• Leilani Estates;
• Lanipuna Gardens;
• Kapoho Vacationland;
• Kapoho Beach Lots;
• Highway 130 near Ala‘ili Road and Kamā‘ili Road;
• Highway 132;
• Noni Farms Road;
• Farm Lots and Farm Lots Kapoho;
• Papaya Farms Road;
• Wa‘a Wa‘a, and
• Nānāwale Estates.

How to Apply:
Households impacted by the disaster can complete a simplified application. DHS also encourages households not normally eligible for traditional SNAP to apply. They may qualify for D-SNAP as a result of disaster-related expenses such as loss of income, damage to property, relocation expenses, and, in some cases, loss of food due to power outages.

Applicants should be prepared to provide a photo I.D. or other proof of identification, proof of residence or employment in the disaster area described above, and information about income, resources and disaster expenses.


Existing SNAP Clients:
Households currently participating in SNAP are not eligible to receive D-SNAP but may apply for supplemental benefits during the D-SNAP application period. SNAP households with disaster losses and whose SNAP benefits are less than the monthly maximum benefit can request to receive supplements to bring their SNAP benefits up to the maximum allotment for their household size.

Fraud Penalties:
Applicants must present their household circumstances correctly. Persons who purposely provide wrong information on a D-SNAP application will be denied benefits and legal action may be taken.

It is illegal to receive D-SNAP benefits twice for the same disaster. Households applying for D-SNAP more than once will be referred to fraud investigators for review.

All D-SNAP applications will be reviewed to ensure that their household is not participating in SNAP and that they have not already applied for and received D-SNAP benefits for this disaster.

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