East Hawaii News

Public Warned of Scam Involving Fake Microsoft Caller

September 25, 2012, 3:37 PM HST
* Updated September 25, 3:38 PM
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Big Island police are warning the public about a telephone scam involving someone posing as a Microsoft technician.

The scammer claims he is calling to protect the victim from a computer virus which he says may already be on the victim’s computer.

The bogus technician instructs victims to log onto their computers and follow certain instructions. This can result in the caller obtaining personal information on the computers. Sometimes he asks for credit card information.

Many of those receiving these calls live in mauka Kona, police said.

Police have confirmed that Microsoft does not make such phone calls to customers.


Police are urging the public to not give out any information over the phone without first verifying the identity of the caller and the validity of the purpose of the call.

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