Internet Access to Patient Records Now Available

Patients who have been treated at a variety of state medical facilities in recent years can now access their medical records via the internet.

The East Hawaii Patient Portal is available to patients who have been seen at Hilo Medical Center, its outpatient clinics, Ka`u Hospital and Hale Ho`ola Hamakua in Honoka`a.

The service is free and offers patients secure access to their health summary, including information on their hospital stay, current medications, laboratory and imaging reports and educational materials reviewed upon their discharge.

“The East Hawaii Patient Portal is a pivotal milestone in the history of our HealthConnect electronic medical records system that was first launched in 2010,” said Howard Ainsley, CEO of the East Hawaii Region of the Hawaii Health Systems Corp.

Because of the need to verify identities, registration must be done in person at any of the facilities’ medical record departments. A valid form of government-issued identification and a personal e-mail address are required.

Health information is available online dating back to the implementation of the electronic medical records. That occurred in May 2010 at Hilo Medical Center, in May 2011 at Ka`u Hospital, in July 2011 at Hale Ho`ola Hamakua, and in October 2012 for HMC outpatient clinics.

Once a patient has registered, access to the patient portal is available at www.hilomedicalcenter.org/Patients- Visitors/12438/Content.aspx.

For more information, contact easthawaiipatientportal@hhsc.org.