Hawaii consumers affected by a multi-state settlement last month with a Florida-based mortgage loan servicer can now begin making calls regarding their cases.
Hawaii was one of 44 states and the District of Columbia that reached a $120 million multi-state settlement with Lender Processing Services, Inc. and its subsidiaries, LPS Default Solutions and DocX. Hawaii’s share of the settlement is approximately $401,030.
The company, which primarily provides technological support to banks and mortgage loan servicers, faced allegations that it “robo-signed” documents and engaged in other improper conduct related to mortgage loan default servicing.
Officials at the state Department of Commerce and Consumer Affairs’ Office of Consumer Protection announced that a toll free hotline, 800-767-8674, has been set up for consumers who have questions about LPS field services.
ARTICLE CONTINUES BELOW AD
ARTICLE CONTINUES BELOW AD
LPS clients can call toll-free 866-854-8935 for questions about document execution.
The judgment requires LPS and its subsidiaries to reform its business practices and, if necessary, to correct documents it executed to assist the homeowner.
This comments section is a public community forum for the purpose of free expression. Although Big Island Now encourages respectful communication only, some content may be considered offensive. Please view at your own discretion. View Comments
