#Hawaii electric grid

HELCO Customers Should Call About Dec. 14 Payments

HELCO requests that customers who dropped off payments between 2:30 and 10:30 p.m. Dec. 14 call Customer Service at (808) 969-6999 to check their payment status.

Payment Envelopes Stolen from HELCO Drop Box

Hawai‘i Electric Light Company is investigating the theft of envelopes from a payment drop box outside its main office at 1200 Kīlauea Ave. in Hilo.

Hawai‘i Electric Light Proposes 3.4% Rate Increase

The request is for a 3.4% increase in revenues, or $13.4 million over revenues at current effective rates.

HELCO Explains Sept. 2 Power Outage

Customers in portions of Hilo, Kea‘au, Puna, Honoka‘a, Kona, South Point, Waikoloa and Waimea experienced a power interruption early Sunday morning, Sept. 2.

HELCO Continues Response to Outages

Currently, fewer than 30 customers in lower Puna, Hāmākua and Hilo are without power.

Hawai‘i Electric Light to Conduct Aerial Line Inspections

Hawai‘i Electric Light Company will conduct aerial line inspections of its major overhead transmission lines from Monday to Friday, March 12 to 16, 2018.

PUC Approves First Hawaiʻi Electric Light Rate Increase in 6 Years

The Hawai‘i PUC has issued an interim decision approving Hawai‘i Electric Light Company’s first base-rate increase in more than six years.

Hawai‘i Electric Light to Conduct Aerial Survey

Hawai‘i Electric Light Company will conduct aerial line inspections of its major overhead transmission lines from Monday to Friday, Aug. 21 to 25.