Are you seeking a new position in the hotel industry where you can demonstrate your managerial abilities? Our busy hotel is looking for a banquet manager that is uncompromising in their commitment to client satisfaction and offering an excellent banquet event experience for our guests. You'll interact with guests directly to book banquet space and provide options that match their needs and budgets. We require someone with exceptional leadership abilities to supervise banquet employees and assure the best quality of hotel services. Our ideal candidate has at least three years of experience in the hospitality industry, preferably in management. Apply today if this sounds like an exciting opportunity!Responsibilities:
Document the outcome of each event to assess and make improvements on future events and processes
Communicate all event orders to on-site banquet staff members, so they are aware of their roles and obligations
Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered
Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staffing levels
Strengthen a customer-focused banquet event department continuously by developing policies, procedures, quality standards, and cost-cutting measures
Qualifications:
High school diploma or equivalent, associate degree in hospitality management preferred
At least 3 years in a supervisory role in hospitality or food service
Excellent communication skills for working with clients and other team members
Possess excellent computer skills, especially MS Office -Word, Excel, and Powerpoint
Must have a strong focus on putting the guest first with exceptional customer service experience
Prior hotel F&B experience
About Company: Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton is 30 mi from Hawaii Volcanoes National Park. All rooms have free WiFi.Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.The Grand Naniloa Hilo, a DoubleTree by Hilton features an outdoor swimming pool and sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.
