UPDATE: 911 Services back online in Hawaiʻi County, but carrier disruptions continue

Editorʻs Note: This story was updated at 12:40 P.M. Aug. 17.

The County of Hawaiʻi has reported that 911 Services are now operational; however, carriers have experienced periodic disruptions.

Residents needing 911 services are encouraged to first try calling 911 directly.

If that does not work, they should text 911, since text messaging is available through the 911 Service. If texting also fails, residents are advised to contact the Hawaii Police Department’s non-emergency line at 808-935-3311.

Original Post: The Hawaiʻi Police Department reports the 911 Emergency Service number is not working on the Big Island.

Impacts from Hurricane Lala are affecting both radio and telephone communications.

If you have an emergency that requires police, fire or ambulance response, call the police non-emergency number 808-935-3311 with a landline (not a cell phone) or go to the nearest Fire Station for assistance.

“We are working to correct this problem,” the news release said.