Police encourage members of public to complete community satisfaction survey

Here’s your chance, Big Island, to provide feedback about how Hawai‘i Police Department is doing.

Members of the public are encouraged to complete the Hawai‘i Police Department’s biennial community satisfaction survey, which runs through 4 p.m. Feb. 28.

“At our most basic level, our job is to help make the public feel safe,” said Hawai‘i Police Department Chief Benjamin Moszkowicz in a Facebook video. “The main way we can gauge our success and identify areas for improvement is to hear from you through our community satisfaction survey.”

The department conducts the anonymous survey every 2 years as part of its national accreditation process.

“We are committed to providing the highest quality police service to our communities here on Hawai‘i Island,” said Moszkowicz.

Knowing that the department’s effectiveness is ultimately determined by the confidence and cooperation of the community, the survey includes multiple-choice questions and an opportunity to make individual comments that will aid department leadership in determining the strengths and weaknesses.

“After we have a chance to analyze the data, we pledge to post the survey results on our website as we have in years past,” the chief said.

Comparing the results of this year’s survey with past surveys allows the department to gauge where it has improved and where it needs improve more.

“It’s only through honest, transparent communication that we have any hope of continuing to improve the department and the community,” Moszkowicz said in the video.

The survey is available on the Hawai‘i Police Department website and can be accessed directly on Survey Monkey.