Hawaiian Telcom is experiencing a service disruption in parts of West Hawai‘i, which customers report is affecting internet and telephone services in the area.
“There is a service disruption impacting some customers in South Kona,” Ann Nishida Fry, senior manager of Corporate Communications, said Thursday. “Repair work continues and service should be restored today.”
Service was disrupted at about 9:30 p.m. Wednesday night, Fry continued. The source of the issue is an “equipment failure.”
Nishida Fry said Hawaiian Telcom began addressing the outage Wednesday evening and is working to restore service as soon as possible.
ARTICLE CONTINUES BELOW AD
ARTICLE CONTINUES BELOW AD
UPDATE: 3:15 p.m. Thursday, Jan. 16, 2020
Hawaiian Telcom reported that the outage was repaired at around 2:20 p.m. Thursday
This comments section is a public community forum for the purpose of free expression. Although Big Island Now encourages respectful communication only, some content may be considered offensive. Please view at your own discretion. View Comments
