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UPDATE: Water Conservation Notice Cancelled

January 24, 2019, 3:04 PM HST
* Updated January 27, 9:45 AM
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UPDATE Sunday, Jan. 27: 

The Pāpaʻikou Well has been repaired and is now operational. Thus, the water conservation notice for the Pāpaʻikou area is cancelled.

Original Post:

The Department of Water Supply’s (DWS) Papa‘ikou Well is offline as of Thursday, Jan. 24, 2019.

DWS personnel made adjustments to the water system to maintain water service to customers. However, DWS is requesting Papa‘ikou customers reduce daily water usage by 10% in order to maintain service to all. Listed are some ways to reach the 10% water conservation goal:

  • Wash only full loads of laundry or dishes at a time.
  • Check faucets and pipes for leaks.
  • Keep a container of drinking water in the refrigerator. Use drinking water wisely.
  • Do not let water run unnecessarily. Turn the water off when you brush your teeth.
  • Do not fill up the bathtub; shower instead.
  • Turn the showerhead off when washing your hair and only use water to wet and rinse.
  • Do not flush toilets unnecessarily.
  • Review and reduce frequency of irrigation schedule (if applicable) by adjusting timers
  • All irrigation and agricultural users should keep water usage to a minimum.

DWS must still investigate and determine the causes of Papa‘ikou Well breakdown. Thus, the repair timeframe is undetermined at this time. The community’s cooperation and patience are appreciated.


For more information on water conservation, go online. For other questions or concerns, call (808) 961-8060 during normal business hours, (808) 961-8790 for after-hour emergencies, or [email protected].

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