As part of Hawai‘i Electric Light Company’s investigation into the theft of payments at its Kīlauea Avenue drop box, the company requests that customers who dropped off payments between 2:30 and 10:30 p.m. Friday, Dec. 14, 2018, call Customer Service at (808) 969-6999 to check their payment status.
Video surveillance shows a man prying the box open late Friday evening, Dec. 14.
The company is working with authorities to investigate the incident.
As a reminder, customers should not place cash payments in the drop box.
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For other payment options, visit www.hawaiielectriclight.com. There are more than 20 Western Union Payment Centers across Hawai‘i Island.
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