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HELCO Customers Should Call About Dec. 14 Payments

December 28, 2018, 11:34 AM HST
* Updated December 28, 11:35 AM
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As part of Hawai‘i Electric Light Company’s investigation into the theft of payments at its Kīlauea Avenue drop box, the company requests that customers who dropped off payments between 2:30 and 10:30 p.m. Friday, Dec. 14, 2018, call Customer Service at (808) 969-6999 to check their payment status.

Video surveillance shows a man prying the box open late Friday evening, Dec. 14.

The company is working with authorities to investigate the incident.

As a reminder, customers should not place cash payments in the drop box.

For other payment options, visit www.hawaiielectriclight.com. There are more than 20 Western Union Payment Centers across Hawai‘i Island.

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Go online for payment center locations.

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