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Payment Envelopes Stolen from HELCO Drop Box

December 21, 2018, 1:40 PM HST
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Hawai‘i Electric Light Company is investigating the theft of envelopes from a payment drop box outside its main office at 1200 Kīlauea Ave. in Hilo.

Video surveillance shows a man prying the box open late Friday evening, Dec. 14, 2018.

Customers who made a drop box payment at the Kīlauea Avenue location between 2:30 p.m. Friday, Dec. 14, and 7 a.m. Monday, Dec. 17, are asked to call Customer Service at (808) 969-6999 to check the status of your payment.

The company is working with authorities to investigate the incident.

As a reminder, customers should not place cash payments in the drop box.

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For other payment options, visit www.hawaiielectriclight.com. For customers’ convenience, there are more than 20 Western Union Payment Centers across Hawai‘i Island. Go online for payment center locations.

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