Hawaiian Telcom Continues Services at Evacuation Shelters

June 1, 2018, 5:23 PM HST
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Hawaiian Telcom announces that they are continuing to offer free Internet service and free local and long distance calling to East Hawai‘i residents at two emergency evacuation shelters.

The shelter at the Kea‘au Community Center has been relocated to the Kea‘au National Guard Armory (16-512 Volcano Rd.) located in the back of Herbert Shipman Park off Highway 11 while the shelter at the Pāhoa Regional Community Center (15-3022 Kauhale St.) remains open for residents who were forced to evacuate due to the on-going volcanic eruptions.

Free calls to the neighbor islands, the U.S. mainland, American Samoa, Guam, Puerto Rico, the Northern Mariana Islands and the U.S. Virgin Islands can be made at both shelters.

Hawaiian Telcom customers — residential and business — can also request free call forwarding to another number and free voicemail service by calling (808) 643-6111 or submitting an online request at

“We know how important connections to family and friends are during this difficult time,” said Wallace Wong, Senior Manager – Network Operations for Hawaiian Telcom. “We are part of this community, our customers are part of our ‘ohana, and we are committed to doing whatever we can to support them.”

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