Business

HNL Gate and Baggage Claim Numbers to Change on June 1

May 26, 2018, 1:00 PM HST
* Updated May 17, 11:24 AM
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Daniel K. Inouye International Airport. Photo: Wendy Osher.

Gates and baggage claims at the Daniel K. Inouye International Airport (HNL) will receive new number assignments as of June 1, 2018, to accommodate future expansions and additional gates.

The reassignments are part of the Hawai‘i Department of Transportation (HDOT) Airports Divisionʻs modernization plan, and will accommodate the new Mauka Concourse and Diamond Head Concourse projects, which will begin construction on June 1.

According to HDOT, the new numbers will provide a more efficient means of directing people through the airport and deliver an upgraded look to signage which hasn’t been changed in more than 25 years.

Fifteen to 20 additional gates will be added to the Diamond Head Concourse. Gates will be designated with a letter followed by a number.

Due to the gate numbers changing to alphanumeric assignments, each baggage claim carousel, which are currently designated as alphanumeric, will be designated by its own distinct number. HDOT said this will be the biggest change for airport passengers.

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“The new numbering and identification coincides with our efforts to modernize HNL and make our signage more consistent with other airports,” said Hawai‘i Department of Transportation Director Jade Butay. “Ultimately it will make the entire facility more efficient and user friendly, while allowing for future expansion. We thank the traveling public for its patience through the transition. HDOT continues to coordinate with state employees, airlines, concessionaires and airport personnel who will be answering questions and directing people to the appropriate areas to ensure a smooth transition.”

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In addition to these changes, the Interisland Terminal at HNL will be identified as Terminal 1 (Hawaiian Airlines), Overseas Terminal as Terminal 2 (All Other Airlines) and Commuter Terminal as Terminal 3 (Mokulele Airlines). Terminal 3 will be located on the Diamond Head side of the airport with passengers entering from Aolele Street between the United Cargo and Delta Cargo facilities.

New digital signs will be placed over the roadways to direct people to the airline lobbies and check-in counters. The new signs will be able to add or delete information for efficient navigation of the airport.

“The new signs will help the traveling public navigate the airport more effectively and is a precursor for future improvements, while giving the airport a fresh new look,” said Blaine Miyasato, Airlines Committee Hawai‘i co-chair. “During the transition, airline and airport employees will direct passengers to their respective gates and baggage claim areas to ensure a smooth transition.”

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All gate and baggage claim references on the existing signs will be temporarily covered with the new gate and baggage claim identifications overnight on May 31, 2018 and will remain until the permanent signs are installed over the next year. The new numbering system will be implemented on Friday morning, June 1, 2018 with airline boarding passes printed with the new gate numbers.

The gate and baggage claim renaming is part of the overall sign replacement project at HNL that will replace approximately 3,100 signs, both indoor and outdoor, along the roadways and within the terminals and parking structures. Work includes the removal, retrofit or replacement of overhead roadway sign structures, installation of ground mounted roadway signs and supports, installation of signs and supports in the parking structures and terminals. Electrical work, traffic control, ceiling patching, and other associated improvements are also included.

The overall sign replacement project cost is $23 million and is anticipated to be completed in summer 2019.

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