HPD Warns Public About Phone Scam

March 20, 2017, 8:45 AM HST (Updated March 20, 2017, 8:46 AM)

Big Island Now stock photo. August 2016.

Hawaiʻi Island police warn the public about a phone scam.

A Na‘alehu business reported Tuesday, March 14, that it received a phone call from someone posing as a representative of Hawaiʻi Electric Light Company.

The caller claimed the business’ electric bill was overdue and said that the electricity would be turned off unless the bill was paid immediately.

Police caution the public not to respond to requests for payment that comes by telephone or the internet.


If you think a notification from a utility company may be legitimate, confirm it by calling the published phone number in the phone book and not through any phone number you receive over the phone or internet.

A Hawaiʻi Electric Light Company representative commented that if anyone receives a call requesting payment for a utility bill to call the utility company first to confirm.


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