East Hawaii News

DOT Launches Web-Based Vessel Scheduling System

January 14, 2016, 10:18 AM HST
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A cruise ship docked at Hilo's Pier 1. File photo.

A cruise ship docked at Hilo’s Pier 1. File photo.

The Hawai’i Department of Transportation Harbors Division recently wrapped up a beta testing period and launch of a web-based vessel scheduling system, which can be found at Hawaii.PortCall.com.

Under the new system, open berths at Hawai’i’s commercial ports can be reserved years in advance.

Hawaii.PortCall.com provides access and reservations to the DOT’s commercial ports around the state, including the Hilo Harbor and the Department of Land Natural Resources berth at Kona Harbor.

DOT officials say the new website, which officially launched on Jan. 1, supports the Hawai’i Tourism Authority’s marketing effort in promoting Hawai’i as a destination.

Before the launch of the site, traditional processes, including sending facsimile and e-mail documents, were processed by Harbormasters.


Now, the system provides transparency and fairness in competing for reservations by accepting early reservations. The new website also shows auditable documentation of the Harbors Division’s first come, first serve reservations.


In addition, the website provides an outlet for Federal, State and County emergency disaster planners and harbor users as a source during elevated warnings of tsunamis or hurricanes. Stevedore linesmen, tug operators, and harbor pilots will have an extra tool in assisting vessels that are in port and plan an efficient evacuation; or identify those that will remain in port and seek safe harbor refuge.

Hawaii.PortCall.com was funded by the Hawai’i Tourism Authority.

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