Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!Responsibilities:
Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
Qualifications:
Graduated high school, received GED or equivalent
Good understanding of cleaning techniques and products
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
At least 1 year of experience as a houseperson or housekeeper preferred
Solid work ethic and excellent organizational, time management, and communication skills
About Company: Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton is 30 mi from Hawaii Volcanoes National Park. All rooms have free WiFi.Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.The Grand Naniloa Hilo, a DoubleTree by Hilton features an outdoor swimming pool and sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.