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Hawaiian Air Waives Change Fees Due to Flooding on Kaua‘i

November 1, 2017, 12:41 PM HST
* Updated November 1, 12:45 PM
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Hawaiian Airlines will waive reservation change fees for customers traveling on Hawaiian Airlines to/from Lihue Airport, Kaua‘i (LIH) on Nov. 1, 2017, due to flooding on Kaua‘i.

Hawaiian says travelers will be permitted a one-time reservation change with waiver of change fee provided that:

  • Ticket was issued on/before Nov. 1, 2017
  • Affected flight(s) is/are originally scheduled for travel on Nov. 1, 2017
  • Changes must be made and reticketed for new flights no later than Nov. 2, 2017

Hawaiian Air adds that changes made on or before Nov. 2, 2017, to new flights, any resulting difference in fare(s) will be waived provided that change is made to the same compartment (i.e. Coach to Coach or First/Business Class to First/Business Class) and there is no change in origin and destination.

For changes made to new flights after Nov. 2, 2017, the change fee will be waived but applicable difference in fare will be collected.

Changes to origin and/or destination or connecting/stopover point will be permitted without change fee and are subject to applicable fare difference.

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All changes must be made by calling the Reservations Department at 1-800-367-5320.

Heavy rains and Flash Flood Warning on Kauai has resulted in multiple closures across the island. This photo of Kūhiō Highway in the vicinity of the Hanalei Bridge is closed until further notice. Photo Courtesy

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Kaua‘i Flooding Update 11:30 a.m. from Kaua‘i Emergency Management Agency
Service disruptions continue on Kaua‘i

The Hanalei River Upstream gage appears to be malfunctioning, and a repair crew is being dispatched, according to the United States Geological Survey.
A Flash Flood Warning remains in effect for the island of Kaua‘i.
The 3 p.m. Kapa‘a Sunshine Market at the Bryan J. Baptiste Sports Complex has been cancelled today due to conditions, and the county is receiving reports of ponding islandwide.

The County of Kaua‘i is announcing the following closures and notices:
· Kūhiō Highway in the vicinity of the Hanalei Bridge is closed until further notice;
· The American Red Cross has opened a shelter at Hanalei Elementary School;
· Kaua‘i Island Utility Cooperative is working to restore power in areas of the North Shore;
· The Kekaha Landfill and the Kekaha HI5 Redemption Center are closed due to heavy rains and unsafe conditions;
· A Brown Water Advisory has been being issued, and the Department of Health is advising the public to stay out of the water;
· The Ocean Safety Bureau announced that the Kē‘ē and Hā‘ena beach lifeguard towers are closed until further notice;
· Grove Farm has announced that the access road to Mahaulepu is closed until further notice;
· The state Department of Education has announced that Hanalei Elementary School is closed for classes today;
· The state Department of Land and Natural Resources has closed the Kalalau Trail until further notice;
· Green waste services at all transfer stations across the island are closed, including white goods, tires and scrap metal collections at the Hanapepe transfer station.

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A Flash Flood Warning means flash flooding is imminent or occurring in streams, roads and low-lying areas. Do not cross fast-flowing or rising water in your vehicle or on foot.

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