Utility Discount Rate for Customers with Special Medical Needs
Utility officials would like to remind Hawaiian Electric, Maui Electric and Hawaiʻi Electric Light customers that space is still available for a discounted electricity rate for customers with special medical needs.
The program is for customers who are dependent on life-support equipment or increased heating or cooling due to a medical condition. Those who qualify can save up to $20 a month on the first 500 kWh of energy use. Electric use above 500 kWh per month will be charged at regular residential rates.
The two-year pilot program is limited to 2,000 customers only.
Applications are available online or by calling 969-6999 in Hilo, 329-3584 in Kona or 885-4605 in Waimea.
Completed forms will require the signature of a licensed, Hawaiʻi-based physician. Forms can be returned in person or by mail.
To qualify, a customer or a full-time resident in a customer’s house must be:
– Dependent on a life-support device used in the home to sustain life or relied upon for mobility as detemined by a licensed physician, including but not limited to the following: aerosol tents; apnea monitors; hemodialysis machines; compressors; electric nerve stimulators; pressure pumps; electostatic nebulizers; and intermittent positive pressure breathing machines.
– A paraplegic, hemiplegic, quadriplegic, multiple sclerosis or scleroderma patient with special heating and/or cooling needs.
Other equipment needs may also qualify for the discount and will be evaluated individually. A person with special needs may only qualify for the discount at a single service address.