IRS Offers Free Tax Help

January 5, 2017, 4:00 PM HST (Updated January 5, 2017, 2:49 PM) · 1 Comment

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As tax filing season approaches, the Internal Revenue Service reminds taxpayers that free tax help is available online, by phone and in-person.

(See videos below.)

The IRS encourages taxpayers to take advantage of the online tools and resources at Many taxpayers, who don’t want to wait, can get answers to tax questions right away on the IRS website. has services that include:

Taxpayers who can’t find an answer on can call the IRS at 800-829-1040 Monday through Friday from 7 a.m. until 7 p.m. Telephone assistance is also available for individuals with TTY equipment at 800-829-4059.

Nearly every tax issue can now be resolved online or by phone from the convenience of your home or office. Those taxpayers who can’t resolve their issue on-line or by phone can schedule an appointment at an IRS Taxpayer Assistance Center (TAC). All IRS TACs now provide face-to-face service by-appointment.

Use the Contact Your Local Office tool on to find the closest IRS TAC and a list of services provided. To schedule an appointment, call 844-545-5640. A trained IRS representative will either help resolve the issue or schedule an appointment for the taxpayer to get the help they need.


Taxpayers needing assistance with an expiring Individual Taxpayer Identification Number (ITIN) should visit the ITIN information page on and see the list of TACs designated to handle ITIN applications.

VIDEO: Making an Appointment for IRS Tax Help

VIDEO: Individual Taxpayer Identification Number (ITIN)



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